We have been busy in the office all during the pandemic. We have triaged and treated many patients who were ill or fearful of coming to office with Telemedicine visits. We are continuing Telemedicine visits and you just need to call the office and a real person will answer the phone. You will tell them of your needs. In some situations patients are made aware of our safety precautions and that it is safe to come into the office.
We have strict protocols which are patient centric and easy for you to do and keep you safe.
----IF YOU ARE ILL OR HAVE A FEVER OR COUGH ; you will contact the office. We will discuss how you are feeling and if you have any symptoms which are concerning for the Coronavirus.
-If we believe you may be infected we will discuss your needs at length over the phone. You do not need a computer or screen as we have cared for many patients just with a simple phone call. Dr. Richman will be happy to spend time with you on the phone to help you understand your situation. We will then determine the best course of action for you.
----IF YOU NEED TO BE SEEN: we can accommodate you. We have always seen non Covid patients in the office during this pandemic. We can see you and keep you safe.
HOW TO BE SEEN IN THE OFFICE WITH AN APPOINTMENT OR URGENT NEED.
You will arrive at office and while parked in the parking lot you will let us know you are present.
We will tell you to wait and when a spot is available we will call you and bring you into the office. we will have you mask and wash your hands (we like lots of soap and bubbles) and singing happy birthday may be done at your discretion.
You will be alone in the waiting room.for proper social distancing, If we are busy you will be then moved to the TEAL COVE which looks more like a lounge than office and you will be cared for by one of the scribes.
If you are only in for an immunization you be taken to the small waiting room in the back and again are socially distanced. You will be care for quickly to help you get back to your world.
We are gloved and masked and the doctor is gloved, masked and also wears a face shield to further protect you.
We clean surfaces between patients to assure your safety.